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Last update: Aug 14, 2023

Privacy Policy

Privacy Policy for Silverback Services Birmingham Limited

At Silverback Services Birmingham Limited (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Please take a moment to read this policy to understand how your personal information will be treated. By accessing our website and using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:

  • Personal Information: We may collect personal information, such as your name, address, email address, and phone number, when you fill out our contact form, request a quote, or engage with us for our services.
  • Usage Information: We may collect information about how you interact with our website, including pages visited, time spent on each page, and the referring website. This information helps us improve our website and provide a better user experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your browsing activities. Cookies are small text files that are stored on your device when you visit our website. We use these cookies for various purposes, including analysing website traffic, improving our services, and providing personalised content. By using our website, you consent to the use of cookies.

How We Use Your Information:

  • Providing Services: We use your personal information to respond to your inquiries, provide the services you request, and communicate with you regarding your projects.
  • Improving User Experience: We use usage information and cookies to analyse website traffic, understand user preferences, and enhance our website’s functionality and design.
  • Marketing and Communication: With your consent, we may send you promotional emails or newsletters about our services, special offers, or updates. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.

Sharing Your Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, we may share your information with:

  • Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to keep your information confidential.
  • Legal authorities or government agencies if required by law or in response to a valid legal request.

Your Choices:

You can choose to disable cookies through your browser settings. Please note that some features of our website may not function properly if you disable cookies.

You can also update or correct your personal information by contacting us directly.


We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure. We cannot ensure or warrant the security of any information you transmit to us.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version of the policy will be posted on our website with the updated date.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Silverback Services Birmingham Limited
Address: 5 Wolston Close, Shirley, Solihull B90 3NH
Phone: 07775 558185

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.